Frequently Asked Questions

Q: What is the TIPS contract?

A: We're an Awarded Vendor through The Interlocal Purchasing System (TIPS) - Contract #250802 for Academic & Educational Goods & Services, effective through October 31, 2030. This allows qualifying institutions to purchase without separate bidding.

Q: Are you HUB certified?

A: Yes! We're HUB Certified in North Carolina and can help general contractors, airports, and municipalities meet their community engagement and participation goals.

Q: What's included in an"activation"?

A: Each activation includes: professional booth setup, on-site or remote attendant (depending on package), custom branding, unlimited photos/videos during service hours, instant social sharing, digital gallery delivery, and engagement reporting.

Q: Can you provide compliance documentation?

A: Yes! We provide W-9, Certificate of Insurance, certifications, and can assist with compliance reporting and community engagement as needed.

Q: What's your service area?

A: We're based in Charlotte, NC and serve the greater Charlotte region, as well as schools, municipalities, and institutions throughout North Carolina and beyond. Travel arrangements available for out-of-state contracts.

Q: Do you offer unattended booth options?

A: Yes! Our technology supports unattended setups with remote monitoring, perfect for workforce documentation and high-traffic areas.

Q: What data can you capture?

A: We can capture engagement metrics, survey responses, contact information (with consent), social media sharing data, and demographic information for DEI reporting - all compliant with privacy regulations.

Q: How quickly can you respond to RFPs?

A: We typically respond to RFPs within 24-48 hours with complete documentation.